Terms and Conditions of Use
These Terms and Conditions (“Terms”) form a legally binding agreement between you, the individual end user (“User”, “Customer”, “you”), and ________ (Company number ______), hereinafter referred to as “COMPANY”, “we”, “us”, or “our”, regarding your access to and use of the website ______________ (the “Website”) and the services, features, and content made available through it (collectively, the “PRESTATIONS”).
Please read these Terms carefully before using the Website. By accessing or using any part of the Website, or by purchasing any Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must stop using the Website immediately.
1. Definitions and Interpretation
1.1. Website – the online resource operated by COMPANY at ______________, providing AI-assisted cosmetic analysis, product compatibility checks, personalised skincare routine generation, educational content (“Beauty Guide”), and related utilities.
1.2. PRESTATIONS – any informational, analytical, or consulting outputs provided via the Website, including reports, assessments, recommendations, routines, and other digital deliverables.
1.3. Order – a request placed by a User through the Website to receive specified Services, followed by successful payment.
1.4. Deliverables – any digital output generated by the Website or by COMPANY in response to an Order (e.g., AI-generated analysis, PDF reports, compatibility charts, etc.).
1.5. Content – all materials accessible on the Website, including texts, graphics, logos, UI elements, software, databases, AI models, algorithms, documentation, and educational articles.
1.6. AI Analysis – automated evaluation, ranking, or recommendation regarding cosmetic products or ingredients performed by COMPANY’s proprietary models, rules, prompts, and datasets.
1.7. Personal Data – any information relating to an identified or identifiable natural person processed by COMPANY, as described in our Privacy Policy.
1.8. Business Day – Monday through Friday, excluding public holidays in the United Kingdom.
1.9. Including means “including, without limitation.” Headings are for convenience only and shall not affect interpretation.
2. Eligibility and Age Restriction
2.1. The Website and Services are intended for individuals aged 18 years or older. By using the Website, you represent and warrant that you are at least 18 and have the legal capacity to enter into a binding contract.
2.2. If we reasonably believe you are under 18, or otherwise ineligible, we may suspend or terminate your access without notice.
3. Nature of the Services; No Medical Advice
3.1. The Services are informational and educational in nature. COMPANY is not a medical, dermatological, or pharmaceutical service, and nothing on the Website constitutes diagnosis, prescription, or clinical advice.
3.2. The Website uses artificial intelligence and expert-curated information to analyse product names and/or ingredient lists. AI outputs may vary, be incomplete, or differ from professional opinions.
3.3. Deliverables are guidance only. You remain solely responsible for any product-related decisions. Always consult a dermatologist or certified cosmetologist before using or combining products, particularly if you have sensitivities, allergies, or medical conditions.
3.4. We do not guarantee that any product is safe, suitable, or effective for you. Outcomes depend on individual factors beyond our control.
3.5. COMPANY does not undertake to maintain or update ingredient information continuously. Reliance on historical or third-party data is at your own risk.
4. Website Features
4.1. Product Analysis – Input a product name and/or ingredient list to receive an AI-generated assessment.
4.2. Compatibility Checker – Compare multiple products for potential conflicts or redundancies.
4.3. Routine Builder – Generate morning/evening routines based on your preferences and goals.
4.4. Beauty Guide – Educational articles and guides for understanding skincare fundamentals.
4.5. COMPANY may add, modify, or remove features at any time to improve quality or compliance.
5. Account and Security
5.1. Some parts of the Website may require registration. If you create an account, you must provide accurate and updated information.
5.2. You are responsible for safeguarding your credentials and all activities under your account. Notify us promptly at _____ if you suspect unauthorized access.
5.3. We may restrict, suspend, or terminate accounts for security or compliance reasons.
6. Orders, Prices, and Payment
6.1. One-Time Purchases and Prepayment
Services are provided on a pay-per-service basis, with no subscriptions. To place an Order, you must first deposit funds into your personal Wallet Balance. Funds on the Balance are non-refundable and may be used only for Services on the Website.
6.2. Prices
All prices are in euros (€) and subject to change. The price applicable to an Order is the one displayed when the amount is deducted from the Balance.
6.3. Balance Top-Up and Deduction
The Balance may be topped up using available payment methods. Payments are processed by third-party providers; COMPANY does not store card details.
6.4. Taxes and Fees
Prices may exclude VAT or other taxes. The User is responsible for applicable taxes and processing fees.
6.5. Order Acceptance
An Order is confirmed once the payment is successfully deducted. COMPANY may decline or cancel Orders (e.g., in cases of suspected fraud).
6.6. Delivery
Deliverables are supplied electronically by download link or email. No physical shipments are provided.
6.7. No Refunds
Deposited funds are non-refundable. Because Deliverables constitute digital content, no refunds are issued once delivery begins, except where required by law.
6.8. Chargebacks
If a chargeback occurs, COMPANY may suspend access to Deliverables until resolved and may recover related costs.
7. User Responsibilities
7.1. Accuracy: You are responsible for the accuracy of all data you submit.
7.2. Safe Use: Evaluate suitability and patch test products.
7.3. Lawful Use: Do not misuse, hack, reverse-engineer, or automate the Website.
7.4. No Resale: Deliverables are licensed for personal, non-commercial use only.
8. Prohibited Conduct
You must not:
(a) access restricted areas or infrastructure;
(b) exploit vulnerabilities or perform denial-of-service attacks;
(c) copy or mirror the Website;
(d) post unlawful or deceptive material;
(e) scrape ingredient databases;
(f) use the Website for competitive intelligence;
(g) impersonate others;
(h) violate laws or sanctions.
9. Intellectual Property; Licence
9.1. Ownership: The Website, Services, and Content are owned by COMPANY or its licensors.
9.2. User Licence: You are granted a limited, revocable, non-exclusive licence to use the Website and Deliverables for personal use.
9.3. Restrictions: You may not reproduce, modify, or redistribute any Content without written permission.
9.4. Third-Party Rights: All trademarks and brand names remain property of their owners.
10. Changes and Beta Features
10.1. We may modify or discontinue any feature at any time.
10.2. Beta or experimental features are provided “as is” and may be unstable.
11. Availability, Maintenance, and Support
11.1. We aim to keep the Website operational but offer no uptime guarantee.
11.2. Maintenance windows may occur, and notice will be provided where practicable.
11.3. Support is available by email at ________. Response times are not guaranteed.
12. Third-Party Services and Links
12.1. The Website may link to or integrate with third-party services. We are not responsible for their content or policies.
12.2. Use of third-party services is at your own risk and may be subject to separate terms.
13. Compliance, Sanctions, and Export
13.1. You confirm you are not subject to sanctions or trade restrictions.
13.2. You must comply with all applicable laws, including anti-corruption and export control rules.
14. Data Protection and Privacy
14.1. Personal Data is processed in accordance with our Privacy Policy and data protection laws.
14.2. You acknowledge that electronic transmission is never fully secure.
14.3. Cookies may be used as described in the Privacy Policy.
15. AI and Information Accuracy Disclaimers
15.1. Information is derived from public sources that may be incomplete or outdated.
15.2. AI-generated outputs may misinterpret data or fail to reflect product reformulations.
15.3. Verify information independently, especially if you have allergies or medical treatments.
16. Consumer Information; Right of Withdrawal
16.1. You expressly request immediate performance of digital content, waiving any statutory withdrawal right once delivery begins.
16.2. Nothing in these Terms affects mandatory consumer rights.
17. Warranties and “As Is” Provision
17.1. To the fullest extent permitted by law, the Website and Services are provided “as is” and “as available.”
17.2. We do not warrant uninterrupted operation or error-free performance.
18. Limitation of Liability
18.1. COMPANY shall not be liable for indirect, incidental, or consequential damages, including loss of profits, data, or goodwill.
18.2. Our aggregate liability shall not exceed the amount paid for the specific Service giving rise to the claim.
18.3. This does not exclude liability where prohibited by law.
19. Health and Safety Disclaimer
19.1. All skincare decisions are made at your own risk. You remain responsible for verifying product suitability.
19.2. COMPANY provides no warranty regarding safety or effectiveness.
19.3. COMPANY shall not be liable for any health-related damages, including allergic reactions, aggravation of conditions, or psychological effects.
19.4. We strongly recommend consulting a qualified professional before using new products.
19.5. This disclaimer survives termination of these Terms.
21. Indemnity
You agree to indemnify and hold harmless COMPANY, its affiliates, and employees from any claims arising from your breach of these Terms or misuse of the Services.
22. Suspension and Termination
We may suspend or terminate your access for breaches, unlawful activity, or security reasons. Rights that should survive termination (e.g., liability limitations) will remain in effect.
23. Notices and Communication
23.1. Notices may be provided via email, Website banners, or within your account.
23.2. Formal notices to COMPANY must be sent to _______ and are deemed received the next Business Day.
24. Assignment and Subcontracting
24.1. You may not assign these Terms without our consent.
24.2. We may assign or subcontract performance, provided your rights are not materially reduced.
25. Waiver and Severability
25.1. Failure to enforce a provision is not a waiver.
25.2. Invalid provisions shall be replaced with valid ones reflecting original intent.
26. Entire Agreement
These Terms constitute the entire agreement between you and COMPANY. In case of conflict, these Terms prevail.
27. Governing Law and Jurisdiction
27.1. These Terms are governed by the laws of England and Wales.
27.2. Disputes shall first be resolved amicably within 30 days of written notice.
27.3. The courts of England and Wales have exclusive jurisdiction.
28. Language
These Terms are written in English. In case of translation discrepancies, the English version prevails.
29. Contact
For questions, complaints, or legal notices, please contact:
Email: _______
COMPANY – Legal Department